March 2020 Newsletter

March 2020

This time of year I am usually writing to welcome spring, however I am writing to update you on new procedures that we are using at our office to comply with the  “social distancing” guidelines that are needed for the novel Corona virus.

While we are currently maintaining our regular scheduled hours, that may change if required by government regulations. You may want to postpone any annual visits during the next two weeks.

When you do have an appointment scheduled, please check in from the parking lot by phone at 978-283-3238. We will call you when we have a clean exam room ready. We would like to limit just one person per pet when possible, but definitely do NOT bring any children into the office. We will also be happy to go out to your car to get your pet.

If you have recently traveled or have a cough or a cold, please let us know on the phone. The safety of our staff and clients is of utmost concern during this difficult, unprecedented time and we will use enhanced sanitation and protection protocols if necessary.

For medication and special diets, you can pay over the phone and we will bring your pet supplies out to you. You may also order pet supplies on line with the VETSOURCE link on our website and have them shipped directly to you. All of the coupons and instant rebates we offer in the office are available on the website. Please call if you need assistance in ordering.

We will update any changes in procedures as necessary. We are thankful for your understanding and we realize that the current health worries are stressful for all of us.

On a positive note, we will soon have “Trio” available. It is a once a month chewable tablet that will protect against heartworm, fleas, and ticks. It has been used extensively in Europe and 25 test hospitals in our country. Besides being able to give monthly protection with just one tablet, it has the added benefit of being able to eliminate heartworms that have shown resistance to the current available products. As our weather patterns change, we must all be aware that ticks are here year round and this will simplify our prevention options.

We are here to help you.

The doctors and staff at Cape Ann Veterinary Hospital